Quality
has been designated as a key success factor at eSols whether it involves
customer projects, R&D projects or the development of solutions and
software.
eSols
solutions and services enable our customers to optimize the use of information
technology throughout their enterprises. We judge the quality how well
we meet customer requirements and expectations.
This relationship is crucial because our pursuit of quality continues
beyond our company walls. eSols works with its customers, communicating
and cooperating, both during development and after implementation, to
continuously improve quality and maximize customer satisfaction.
We don't believe in hierarchical structures or bureaucratic procedures
that interfere with this purpose. We give our staff the freedom to create
the best possible solutions. Because we want to ensure that they meet
and exceed our customers needs and expectations now and in the future.
The basis of achievement of this policy is eSols basic Commitment and
Core Values of Service, Continuous Improvement, Communications, and
Teamwork with Integrity as the foundation of our business. As integral
elements of this policy, continuous improvement programs, customer service
enhancements, and related activities have been implemented. Employees
are informed, trained and mentored on our quality principles and processes
from the first day of employment with eSols. eSols management ensures
that this policy is understood, implemented, and maintained at all levels
within our organization. We continuously evaluate our work to seek improvements
in productivity and enhanced quality levels, using a variety of quality
metrics and parameters, ensuring ongoing process improvement for the
benefit of our clients.
Our
Quality Policy Statement