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Quality has been designated as a key success factor at eSols whether it involves customer projects, R&D projects or the development of solutions and software.

eSols solutions and services enable our customers to optimize the use of information technology throughout their enterprises. We judge the quality how well we meet customer requirements and expectations.

This relationship is crucial because our pursuit of quality continues beyond our company walls. eSols works with its customers, communicating and cooperating, both during development and after implementation, to continuously improve quality and maximize customer satisfaction.

We don't believe in hierarchical structures or bureaucratic procedures that interfere with this purpose. We give our staff the freedom to create the best possible solutions. Because we want to ensure that they meet and exceed our customers needs and expectations now and in the future.

The basis of achievement of this policy is eSols basic Commitment and Core Values of Service, Continuous Improvement, Communications, and Teamwork with Integrity as the foundation of our business. As integral elements of this policy, continuous improvement programs, customer service enhancements, and related activities have been implemented. Employees are informed, trained and mentored on our quality principles and processes from the first day of employment with eSols. eSols management ensures that this policy is understood, implemented, and maintained at all levels within our organization. We continuously evaluate our work to seek improvements in productivity and enhanced quality levels, using a variety of quality metrics and parameters, ensuring ongoing process improvement for the benefit of our clients.

Our Quality Policy Statement

  • Be a Global Leader in providing Business Solutions
  • Instantly align with client requirements
  • Provide value for every customer at every opportunity
  • Instantly execute new processes and systems that continually redefine the market
  • Establish a staff culture of skill and competence
  • With high standards of organization performance through quality perception and participation of all staff.
  • To establish and maintain a highly competitive position.
  • Our Quality Policy Statement is reflected in our Quality Objectives.
  • To ensure Flexibility and Instant adaptation to the demands of the market and clients to ensure development and maintenance of long-term customer relationships.
  • Quality Objectives
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